Terms of service
Welcome to NEFER (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your access to and use of our website and services (collectively, the “Services”).
By visiting or purchasing from our store, you agree to these Terms and to our Privacy Policy and Returns & Refunds Policy, each incorporated by reference. If you do not agree, please do not use our Services.
Eligibility and Account Responsibilities
You must be at least the age of majority in your state, province, or country of residence to use the Services.
If you are under 16 years of age in the UK, EU, or Australia, parental or guardian consent is required where applicable by law.
When you create an account or make a purchase, you agree to provide accurate, complete, and current information and to keep your account credentials secure.
You are responsible for all activity under your account. You may not sell, assign, or transfer your account.
Products and Services
We strive to display products accurately; however, actual colors and finishes may vary depending on device settings.
All products and services are subject to availability and may be modified or discontinued at any time.
Descriptions, specifications, and pricing may change without notice.
Orders and Acceptance
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.
Your order is accepted only when you receive an order confirmation email from us.
We may cancel or modify orders in the event of pricing errors, stock issues, or suspected fraud, and will notify you promptly if this occurs.
All purchases are for personal use only and may not be resold without our written
consent.
Product Liability
We are not liable for any damages caused by improper use of the products.
We are not liable for any damages caused by improper use of the products.
Pricing, Payment, and Taxes
All prices are listed in U.S. dollars unless otherwise stated. Prices may differ across regions.
Taxes, shipping, customs duties, and import fees (if applicable) are calculated at checkout or upon delivery.
You authorize us to charge your payment method for the total purchase amount, including any applicable taxes and fees.
You warrant that:
- You are authorized to use the chosen payment method.
- The payment information provided is accurate and complete.
- You will pay all charges incurred under your account.
Modifications to the Service and Prices
Prices for our products are subject to change without notice in advance.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Intellectual Property
All materials on our website, including text, graphics, logos, images, and product designs, are the intellectual property of NEFER or its licensors and are protected by copyright, trademark, and related laws.
You may use the Services for personal, non-commercial purposes only.
No part of the Services may be copied, distributed, or otherwise exploited without our written permission.
All trademarks, product names, and logos remain the property of their respective owners.
Third-Party Services and Links
Our website may include tools, plugins, or links to third-party sites (including Shopify’s platform and integrated payment services).
We are not responsible for the content, accuracy, or security of third-party services.
Your use of such services is governed by the third party’s terms and policies.
If you have a dispute with a third-party provider, please contact them directly.
User Content and Feedback
You may submit feedback, reviews, or ideas (“Feedback”).
By submitting Feedback, you grant us a worldwide, perpetual, royalty-free license to use, modify, reproduce, and display it for business purposes.
You warrant that you own or have rights to the Feedback and that it does not violate any law or third-party rights.
We may remove or moderate content at our discretion.
Disclaimer of Warranties
Except where prohibited by law, the Services and all products are provided “as is” and “as available” without warranties of any kind.
We do not guarantee that the Services will be uninterrupted, error-free, or secure.
To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for purpose, and non-infringement.
Regional limitations:
Some jurisdictions (including the UK, EU, Australia, and certain provinces in Canada) do not allow disclaimers of implied warranties or statutory guarantees. In such cases, these exclusions apply only to the extent permitted by law, and your statutory rights remain unaffected.
Limitation of Liability
To the maximum extent permitted by law, NEFER, its affiliates, and partners shall not be liable for indirect, consequential, punitive, or incidental damages arising from your use of the Services or products.
Our liability is limited to the purchase price of the product.
Indemnification
You agree to indemnify and hold harmless NEFER, Shopify, and their affiliates, directors, employees, and agents from any claims, losses, or damages arising from:
- Your violation of these Terms,
- Your violation of any law or third-party rights, or
- Your misuse of the Services.
We will notify you of any indemnifiable claim and allow you to participate in the defense.
Dispute Resolution
We encourage you to contact us first at info@neferco.com to resolve any dispute.
EU/UK customers:
You may access the EU Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr/.
Australian customers:
You may contact your local consumer-protection agency or small-claims tribunal under the Australian Consumer Law.
Canadian customers:
Provincial consumer authorities may provide mediation or complaint resolution services.
Nothing in this clause limits your statutory right to bring claims in your local courts.
Governing Law
These Terms are governed by the laws of the United States and the State of New York, without regard to conflict-of-law principles.
However, if you reside in the UK, EU, Australia, or Canada, you also benefit from the mandatory consumer-protection laws of your country of residence, which prevail in case of conflict.
Severability
If any part of these Terms is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect.
Waiver and Entire Agreement
Failure to enforce any right under these Terms does not constitute a waiver.
These Terms, together with our posted policies, constitute the entire agreement between you and NEFER concerning your use of the Services.
Assignment
You may not assign or transfer your rights or obligations under these Terms without our written consent.
We may assign or delegate our rights under these Terms to an affiliate or successor without notice.
Updates to These Terms
We may update these Terms to reflect legal or business changes.
Material updates will be announced via our website or by email before they take effect.
Your continued use after updates constitutes acceptance of the revised Terms.
Contact Information
For questions about these Terms or your legal rights, contact:
NEFER
Email: info@neferco.com
Phone: +1 (917) 695-8925
We aim to respond to all inquiries within three (3) business days.
Language and Interpretation
These Terms are written in English. If translated, the English version shall prevail in the event of any conflict.
By using our Services, you confirm that you have read, understood, and agree to these Terms of Service.